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Terms and Conditions
By placing an order with us, you abide with the following:
Shipping
You agree to ship all items to us at your own expense & risk. We are not responsible for undeliverable packages, as well as lost, stolen and damaged items. It is your responsibility to insure your package. Your shipping expense is not refundable, no exceptions. If a refund is to be issued anytime in the future, it will only include the service cost you paid to us - "Martyn Auto Electronics", your shipping expense will not be reimbursed. We ship all of the items back UNINSURED. It is your responsibility to request that your items are shipped back INSURED in WRITTEN FORM. We are not responsible for any undelivered packages to you, as well as lost, stolen and damaged items.
Repairs
The repair of your items is carried out by our technicians. They follow strict regulations set by Martyn Auto Electronics and various U.S. Departments. However, human-errors occur. For this reason, our 100% guarantee is valid to the point of granting a full refund. The maximum reversal for any purchase or "order" you're placing with us, is equal to the total monies paid to us - "Martyn Auto Electronics". You understand and agree not to pursue any legal action, or personal demand, or any claims of any kind that is greater than the monies you paid to us for the services. We are not responsible for any missing property pertaining to the original contents shipped to us. Including bolts, nuts, screws, wiring harness, plugs, and etc.
GM Clusters Warranty:
1-Year warranty only on gauge stepper motors!
(No warranty on back-lighting or gauge light bulbs since in GM clusters they burn our every few years, that's why we recommend to upgrade to LEDs)
Liability & Safety
Proper service and repair procedures are vital to the safe and reliable operation of all motor vehicles as well as the personal safety of those performing the repairs/installations and are not the responsibility of Martyn Auto Electronics. Standard safety procedures and precautions (including the use of safety goggles and proper tools and equipment and exact compliance with the instructions included with products) are strongly recommended at all times to limit the possibility of personal injury or death or improper service which could damage the vehicle or compromise its safety. Martyn Auto Electronics is not responsible for any cost associated with third-party services, and expenses including shipping, installations, diagnostics, mechanical work and any service related to SRS components. Martyn Auto Electronics is not liable for any risk-threatening situations including cost, personal injury, death and/or anything associated within.
Communications
All communications between you and Martyn Auto Electronics, including, but not limited to, phone, e-mail, fax, direct in-person, physical/verbal, imagery/photos, graphically or in written form of any kind, immediately becomes the property of Martyn Auto Electronics. Most of the time, such information will only be used to help with the repair process.
Privacy
We know that you care how information about you is used and shared. As part of our commitment to customer service, Martyn Auto Electronics strives to make you feel safe and comfortable doing business with us. Here are some guidelines we follow to keep your personal information private. Martyn Auto Electronics reserves the right to modify thisinformation at any time in our sole discretion without notice.
The Web Site may use third party products and services to gather anonymous traffic statistics using cookies and web beacons. A cookie is a small piece of information stored with your browser that helps web sites and multiple servers recognize you. "Martyn Auto Electronics" and its third party service providers may also use pixels, or transparent GIF files, for web site management and user tracking.
Information Use
Martyn Auto Electronics may share personal customer information provided to Martyn Auto Electronics with third parties who provide services and products to Martyn Auto Electronics. Examples of ways in which your information may be used include, but are not limited to, the following:
• Order fulfillment
• Marketing activities including direct mail, e-mail, database cleaning and maintenance, and analysis
• Customer experience enhancements
• Warranty management
Martyn Auto Electronics is not in the business of selling its customers' personal information to others. Martyn Auto Electronics does not sell, rent or trade its customers' personal information to third parties.
These terms and conditions may be updated.