Frequently asked questions (FAQ)

Our FAQ's are a great place to learn about your options & best practices.

How do I remove SRS airbag module?

Disconnect battery negative first than positive terminal. Remove SRS airbag module.

How Do I Install SRS airbag module after repair?

Disconnect battery negative first than positive terminal. install and connect SRS airbag module. Reconnect battery. Turn switch to "accessory". Wait few seconds the SRS light should stop flashing. Turn off the key.

Do we provide a warranty?

 

1-Year warranty only on gauge stepper motors!

(No warranty on back-lighting or gauge light bulbs since in GM clusters they burn our every few years, that's why we recommend to upgrade to LEDs)

How long do repairs take?

Most repairs are done the same business day they are received but always less than 24 hours. Orders are shipped back within 24 hours or less upon receipt.

How do we return ship?

We return all units via USPS Priority mail or UPS Ground and we email you the tracking number once the order has been shipped. Overnight and express service is available upon request, please contact us for pricing or leave a request on the service form.

Will my mileage change?

NO. We rebuild your original cluster and it is returned with the same mileage. No programming or flashing is necessary.

 

What exactly do you repair in instrument clusters?

For instrument clusters we repair and upgrade all gauges to new OEM fail-free gauge motor mechanism (stepper motors), backlighting bulbs, shift indicator (prnd..) display, internal power supply, and other electronic circuit and component issues, (issues like: that may cause Instrument cluster to drain the  battery when vehicle is turned off etc) and more. Fully test entire instrument cluster after repair and recalibrate all gauges. 

What forms of payment do you accept?

All major credit cards/ you can also pay here on the site by clicking the PayPal links, no PayPal account is required. On PayPal you can pay by credit card or checking account (E-check). We accept VISA, MASTERCARD OR DISCOVER.

Can I drive my vehicle without the cluster in it?

Yes your vehicle is drivable without clusters but you must understand doing so at your own risk. Using a GPS unit such as Garmin or Tom Tom will provide you with a speedometer and odometer (for fuel gauge reference).

Can I drive my vehicle without the cluster in it?

Yes your vehicle is drivable without clusters but you must understand doing so at your own risk. Using a GPS unit such as Garmin or Tom Tom will provide you with a speedometer and odometer (for fuel gauge reference).

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